All purchases are considered final, and requests for exchange or cancellation are not available.
Cloverush accepts the return of defective items only for exchange or refund. To initiate the process, the returned goods/products will be inspected, and a valid original invoice must be provided. The items must be returned in their original condition and packaging. Any goods/products that have been used or damaged by the customer will not be eligible for exchange or refund.
Please note that certain items, including all types of innerwear, socks, and accessories, are non-returnable.
Customers are responsible for the safe return transit of the shipment. Once we have inspected and confirmed the goods/products, a refund will be issued within 30 days.
For any inquiries or concerns, please don't hesitate to contact us at +60 17-2054899. We are here to assist you.